We are glad to finally open our office for you. In this short text we want to share some important general conditions.
Beginning from 15 March we will initially open two fixed days a week.
Tuesday: 9:00 – 12:00 and 16:00 – 18:00
Wednesday: 10:00 – 13:00
Due to the acute Corona situation, please note our hygiene concept and wear a mouth and nose protection.
The entrance is not barrier-free at the moment.
You are welcome to make an appointment with us outside of office hours. Here we can address individual concerns, such as interpreter, gender of contact person, etc.
You can always contact us securely through our website by filling out the complaint form. Additionally, we can be reached via mail or Telegram. Once you have contacted us, a person from our team will get back to you. How to proceed further is up to you, in consultation with us.
We offer you the opportunity to talk about your experiences, fears and worries, but also anger. We have an open ear for you and can, if necessary, give you advice on legal counseling and psychological help.
We are in contact with lawyers and other counseling centers and will gladly refer you to them.
If you would like to publish your story, we will be happy to support you. What is important in all of this is that you can decide what you need and what you want to do.